Frequently Asked
Questions
Find clear answers about Apexigen product authentication, batch verification, COA availability, storage guidance, and research-use policies.
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Contact UsVisit the Authenticate Product page and enter the batch number and security code printed on your product packaging.
Yes. Verified batches may include a downloadable COA through the verification result page.
Storage guidance may vary by product. Keep products away from heat, moisture and direct light, and follow label instructions.
No. Apexigen products are supplied strictly for laboratory and scientific research use only.
Verification results are displayed instantly once a valid batch number and security code are submitted.
Double-check the batch number and security code. If the issue persists, contact our support team for assistance.
Batch information is printed on the product packaging and can be used for verification and COA lookup.
Committed to Quality
Explore the standards behind every Apexigen product, including batch verification, quality control processes, and research-grade manufacturing principles.
View Standards